Help & FAQ

Everything you need to know about scanning books and finding reading levels.

Finding & Understanding ISBNs

Where can I find the ISBN on a book?

The ISBN (International Standard Book Number) can be found in several places:

  • Back cover: Usually above or near the barcode, printed as a 13-digit number
  • Inside front cover: On the copyright page, often listed as "ISBN" or "ISBN-13"
  • Barcode: The barcode itself encodes the ISBN - just scan it!
  • Spine: Some books print the ISBN on the spine near the bottom
Pro Tip

If the barcode won't scan, flip to the copyright page inside the front cover. The ISBN is always printed there in plain text.

Why does my book have multiple ISBNs?

Books often have multiple ISBNs because each format gets its own number:

  • Hardcover - Different ISBN than paperback
  • Paperback - Different ISBN than hardcover
  • Large Print - Has its own ISBN
  • Different editions - Anniversary editions, revised editions, etc.
  • Different publishers - US vs UK editions may differ

If one ISBN doesn't find reading levels, try another! The hardcover edition often has better reading level data than newer paperback reprints.

What's the difference between ISBN-10 and ISBN-13?

ISBN-13 is the current standard (13 digits, starts with 978 or 979). ISBN-10 is the older format (10 digits, used before 2007).

QuickScan accepts both formats. If you have an ISBN-10, you can enter it directly - we'll convert it automatically. Most barcodes use ISBN-13.

The book has no ISBN. What can I do?

Some books don't have ISBNs:

  • Very old books - ISBNs were introduced in 1970
  • Self-published books - ISBNs are optional for self-publishing
  • Library bound editions - May use different identifiers
  • Promotional/advance copies - Often lack final ISBNs

Unfortunately, QuickScan requires an ISBN to look up book data. For books without ISBNs, you may need to check reading levels manually through AR BookFinder or Scholastic Book Wizard websites.

Why wasn't my book found?

If a book isn't found, it's usually one of these reasons:

  • ISBN entered incorrectly - Double-check all digits, especially 0's and O's
  • Very new book - Just-released books may not be in databases yet
  • Out of print - Very old editions may have been removed from databases
  • Regional edition - Some international editions aren't in US databases
  • Network issue - Check your internet connection
Try This

Look inside the book for a different ISBN (hardcover vs paperback). Different editions often have different data availability.

Scanning Tips

How do I get the best scan results?

  1. Good lighting - Natural light or bright indoor light works best. Avoid glare on glossy covers.
  2. Hold steady - Keep the book and your device still while scanning.
  3. Fill the frame - Position the barcode so it fills most of the scanner area.
  4. Clean barcode - Wipe off any stickers, tape, or dirt covering the barcode.

The barcode won't scan. What should I do?

If the barcode won't scan:

  • Try manual entry - Tap the keyboard icon and type the ISBN directly
  • Check for damage - Scratched or faded barcodes may not scan
  • Remove stickers - Library stickers or price tags can block the barcode
  • Adjust lighting - Too dark or too much glare can prevent scanning
  • Try the other barcode - Some books have multiple barcodes; one may scan better

Can I switch between front and back cameras?

On iPhone/iPad: Go to Settings in the app and toggle "Use Front Camera" under the Camera section.

On Mac: Go to Settings and select your preferred camera from the dropdown. This is helpful if you have an external webcam.

Understanding Reading Levels

What reading level systems does QuickScan show?

QuickScan displays up to 6 different reading level systems when available:

  • AR (ATOS) - Accelerated Reader level (e.g., 4.5)
  • Lexile - Lexile measure (e.g., 680L)
  • F&P / GRL - Fountas & Pinnell Guided Reading Level (e.g., Level R)
  • DRA - Developmental Reading Assessment (e.g., 40)
  • Grade Level - Approximate grade equivalent (e.g., Grade 4)
  • Interest Level - Target audience (LG, MG, MG+, UG)

Additionally, AR data includes quiz number, points, and word count when available.

Why are some reading levels missing?

Not every book has been assessed by every reading level system:

  • Children's books - Usually have the most complete data
  • Adult books - Often only have Lexile, if anything
  • New releases - May not have been assessed yet
  • Self-published - Rarely have official reading levels

When exact data isn't available, QuickScan may show converted/estimated levels based on available data.

Where does QuickScan get reading level data?

QuickScan aggregates reading level data from multiple trusted sources including AR BookFinder, Scholastic, and Lexile databases. We don't store a database of books - we query these sources in real-time to ensure you get the most current information available.

Batch Leveling with Bookshelf Scanner

What is "Level My Library"?

QuickScan can level a whole library that's handed off from our companion app, Bookshelf Scanner. Instead of scanning each book one at a time, QuickScan receives the list of books, looks up each one's reading levels using its usual sources, and sends the levels back โ€” so an entire classroom library can be leveled in a single pass.

How does batch leveling work?

  1. Start "Level my library" in Bookshelf Scanner
  2. Bookshelf opens QuickScan and passes along the books it needs leveled
  3. QuickScan looks up each book's reading levels from AR BookFinder, Scholastic, and Lexile โ€” the same sources it uses for a single scan
  4. The levels are sent back, and you return to Bookshelf to see them on your books

Can I watch progress, and what happens if it's interrupted?

Yes. QuickScan shows progress as it works through the list, so you always know how far along it is. If the process is interrupted โ€” for example, you leave the app โ€” it picks up where it left off. Books that were already leveled aren't looked up again.

Good to Know

Batch leveling uses the same reading level sources as a normal scan, so some books may not have every level available. An active QuickScan subscription is required to look up reading levels.

Scan History

How do I view my scan history?

  1. Tap the History tab at the bottom of the screen
  2. Browse your scanned books by date
  3. Use the search bar to find specific titles or authors
  4. Tap any book to see its full reading level details

Does my history sync across devices?

Yes! Your scan history automatically syncs across all your devices (iPhone, iPad, and Mac) via iCloud. Make sure you're signed into the same iCloud account on all devices.

How do I delete a book from my history?

Swipe left on any book in your history list to reveal the delete button, then tap Delete.

How does the Grade Level filter work?

The Grade Level filter in History shows books that match the selected grade using the best available data for each book. It checks three sources in order:

  1. Stored grade - The grade returned directly from reading level databases (e.g., AR BookFinder)
  2. ATOS conversion - If no stored grade, the book's ATOS level is converted to an approximate grade (e.g., ATOS 3.1 = Grade 3)
  3. Lexile conversion - As a last resort, the Lexile measure is converted to an approximate grade (e.g., 500L = Grade 3)

This means books appear in your filtered results even if they don't have an explicit grade, as long as their ATOS or Lexile level maps to the selected grade.

Good to Know

Grade conversions from ATOS and Lexile are approximate. Different reading level systems don't always agree on exact grade equivalents, so use these as a starting point for book selection.

Multi-Scan Sessions

How do I scan several books in a row?

Session mode keeps the camera open between books so you can clear a whole stack in one go. Turn it on with the stacked-squares button inside the scanner, then a running session-count badge tracks how many books you've leveled in the current session.

  1. Tap Scan to open the camera, then tap the stacked-squares button to turn session mode on
  2. Point at a book's ISBN barcode; when the result appears, tap Tap to scan next book to keep going โ€” the session count ticks up
  3. Every scanned book is saved to your History automatically

Is there a limit on how many books I can scan?

New users get an intro offer to try QuickScan. Once you reach the free scan limit, you'll see an upgrade screen โ€” a subscription unlocks unlimited scanning, PDF export, and iCloud sync. Your already-scanned books and current session are preserved when you upgrade.

Good to Know

Subscriptions are handled through your Apple Account. You can manage or cancel any time in Settings โ†’ your name โ†’ Subscriptions.

QuickScan for Schools

The Schools edition is fully unlocked โ€” there's no scan limit and no subscription. This section applies to the standard QuickScan edition on the App Store.

Classroom Library Gap Report

What is the Gap Report?

The Gap Report shows how your leveled library spreads across reading-level bands, so you can see where you're well-stocked and where you're short on books. It's built entirely from the books already in your History.

How do I export the Gap Report PDF?

  1. Go to the History tab and tap the bar-chart icon at the top to open Library Levels
  2. Choose to export the Gap Report
  3. Share or save the one-page PDF โ€” ready to hand a principal or attach to a DonorsChoose request
Good to Know

The Gap Report shows aggregate band counts only. It never includes student names or individual book titles.

Viewing vs. exporting

You can view your library's level distribution and gaps for free. Exporting the Gap Report PDF is a subscription feature in the standard QuickScan edition; it's included in QuickScan for Schools.

Exporting & Importing Your Data

How do I export my book list?

  1. Go to the History tab
  2. Tap the share icon (square with arrow)
  3. Choose CSV for spreadsheets or PDF for printing
  4. Share via email, AirDrop, save to Files, or any other method

What's included in the export?

Exports include:

  • Book title and author
  • ISBN
  • All available reading levels (AR, Lexile, GRL, etc.)
  • Date scanned

CSV exports open in Excel, Google Sheets, or any spreadsheet app. PDF exports are formatted for printing with the app name and date.

Can I import a list of books?

Yes. You can import a CSV file to add many books at once โ€” ideal for moving a library between devices, restoring from a backup, or bulk-loading a classroom or school collection without scanning each book.

  1. Open the History tab
  2. Tap the Import button (the download icon in the top toolbar) โ€” or, if your library is empty, tap Import from CSV right on the screen
  3. Pick a .csv file from Files, iCloud Drive, or your device
  4. QuickScan reads the file and shows a summary: Imported ยท Skipped ยท Failed

The Import button is always available โ€” you don't need any books in your library first, so it's the quickest way to bring an existing collection into a new install. The importer only accepts comma-separated .csv files; spreadsheets such as .xlsx or .numbers must be saved or exported as CSV first.

What should the import file look like?

The easiest way to get a correctly formatted file is to export from QuickScan first โ€” an exported CSV re-imports perfectly. The import file must have this exact header row, with columns in this order:

Title,Author,ISBN,ATOS Level,Lexile,DRA,GRL,Grade,Interest Level,AR Points,Word Count,AR Quiz #,Scanned Date

Example rows:

Title,Author,ISBN,ATOS Level,Lexile,DRA,GRL,Grade,Interest Level,AR Points,Word Count,AR Quiz #,Scanned Date
Charlotte's Web,E. B. White,9780064410939,4.4,680L,40,R,3,LG,5.0,31938,17,06/17/2026
The Giver,Lois Lowry,9780544336261,5.7,760L,44,Y,6,MG,11.0,43617,401,06/17/2026
  • Title, Author, and ISBN are required โ€” a row missing any of these is counted as Failed.
  • Every other column is optional. Leave a cell blank (or write Unknown) if you don't have that value.
  • ATOS Level and AR Points are numbers (e.g. 4.4); Word Count and AR Quiz # are whole numbers; Lexile, DRA, GRL, Grade, and Interest Level are text.
  • Scanned Date is optional; if it's blank or unrecognized, today's date is used.
  • If a title or author contains a comma, wrap that cell in double quotes โ€” e.g. "Lowry, Lois".

What happens to duplicate books when importing?

Imports never overwrite or create duplicates. Any row whose ISBN already exists in your library โ€” or appears more than once in the same file โ€” is counted as Skipped and left unchanged. Only new ISBNs are added. The summary after each import tells you exactly how many books were Imported, Skipped (already present), and Failed (couldn't be read).

Mac App

How do I scan books on my Mac?

  1. Download QuickScan from the Mac App Store (same purchase as iOS)
  2. Grant camera permission when prompted
  3. Hold a book's barcode in front of your webcam
  4. Reading levels appear automatically
Scanning Tip

Good lighting is especially important for webcam scanning. Position your book in a well-lit area for best results.

Can I use an external webcam?

Yes! If you have multiple cameras, go to Settings > Camera to select which one to use. External webcams often provide better quality than built-in cameras.

What are the keyboard shortcuts?

  • Cmd + S - Start scanning
  • Cmd + I - Enter ISBN manually
  • Cmd + H - View history
  • Cmd + E - Export library
  • Cmd + , - Open Settings

Home Screen Widgets

How do I add a QuickScan widget?

  1. Long-press on your Home Screen until apps jiggle
  2. Tap the + button in the top corner
  3. Search for "QuickScan"
  4. Choose your preferred widget size
  5. Tap "Add Widget"

What widget sizes are available?

  • Small - Quick scan shortcut to open the scanner
  • Medium - Shows your last scanned book with reading levels
  • Large - Shows your recent scans list

Why does my widget show "Upgrade Required"?

Widgets are a premium feature available with a QuickScan subscription. Tap the widget to open the app and subscribe to unlock widgets.

Common Issues

The app says "Book Not Found"

This means we couldn't find the book in any of our data sources. Try:

  • Double-check the ISBN for typos
  • Look for a different ISBN in the book (try hardcover vs paperback)
  • Check inside the front cover for additional ISBNs
  • Very new or self-published books may not be in databases

The app says "Connection Problem"

This indicates a network issue. Try:

  • Check your WiFi or cellular connection
  • Try again in a few moments
  • Make sure you're not in Airplane Mode

QuickScan requires an internet connection to look up book data.

My history isn't syncing between devices

  • Make sure you're signed into the same iCloud account on all devices
  • Check that iCloud is enabled for QuickScan in Settings > [Your Name] > iCloud
  • Ensure both devices have an internet connection
  • Try closing and reopening the app

Camera permission was denied

To enable camera access:

  1. Open your device's Settings app
  2. Scroll down and tap QuickScan
  3. Toggle Camera to ON

Still need help?

Our support team is here to help you get the most out of QuickScan.

Contact Support